Compliance & Security

Built on trust and security

Shika Creators maintains the highest standards of regulatory compliance and security to protect you and your customers.

Security Measures

Multiple layers of protection for your data and transactions

Encryption

  • TLS 1.3 for all data in transit
  • AES-256 encryption for data at rest
  • End-to-end encryption for sensitive operations

Access Control

  • Role-based access control (RBAC)
  • Multi-factor authentication required
  • Regular access reviews and audits

Monitoring

  • 24/7 security monitoring
  • Real-time fraud detection
  • Automated threat response

Infrastructure

  • Redundant data centers
  • DDoS protection
  • Regular penetration testing

Anti-Money Laundering Program

Shika Creators maintains a comprehensive AML program to prevent financial crime and ensure compliance with Ghana's Anti-Money Laundering Act, 2020 (Act 1044).

Know Your Customer (KYC)

Comprehensive identity verification for all merchants including document verification, business registration checks, and beneficial ownership identification.

Transaction Monitoring

Real-time monitoring of transactions using machine learning to detect suspicious patterns and flag potential money laundering activities.

Sanctions Screening

Automated screening against global sanctions lists including UN, EU, OFAC, and local regulatory lists.

Suspicious Activity Reporting

Established procedures for identifying and reporting suspicious transactions to the Financial Intelligence Centre (FIC).

Merchant Due Diligence

All merchants undergo thorough verification before accessing live payment processing. This includes:

  • Business registration verification
  • Director/owner identity verification
  • Business address verification
  • Sanctions and PEP screening
  • Business model assessment

Report a Concern

If you have concerns about compliance, security, or potential fraud, please contact us immediately. All reports are treated confidentially.

Security Issues

Report vulnerabilities or security concerns

security@shikacreators.com

Compliance

General compliance inquiries

compliance@shikacreators.com

Fraud Reports

Report suspected fraudulent activity

fraud@shikacreators.com

Questions about compliance?

Our compliance team is here to help. Contact us for detailed information about our security practices and certifications.